In addition to the Low-Income Rate Assistance Programs, water utility customers may also qualify for assistance in arranging a payment plan when shut-off of water service is imminent. This may include instances when a customer initiates a billing complaint or requests an extension of payments within a specific amount of time, or if the customer is elderly, disabled, or a physician certifies that it would be life threatening to discontinue water service. Also, many Class A water utilities provide payment plan assistance to Military Families. If you have questions, please contact your utility company or check out their websites for more information.
You may be eligible for a discount on your water utility bill (income limits vary by utility) – check with your water utility to find out:
Income limits range from:
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Household Size
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Income Limits
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1 to 2
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$26,700 - $30,500
|
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3
|
$31,300 - $35,800
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4
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$37,800 - $43,200
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5
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$44,300 - $50,600
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6
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$50,800 - $58,000
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Each additional
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$6,500 - $7,400
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To request an application form and more information, please contact your utility for more information, " Each water utility has been authorized a specific assistance program as part of a general rate case request – these programs are unique to each utility’s service territory. "
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|
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Company
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Phone
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Discount
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California Water Service
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See local offices
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50% on monthly service charge ($3-10)
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Golden State
|
866-260-2279
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15% on Service Charge (Regions II & III)
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|
San Jose
|
408-279-7910
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15% on Total Bill
|
|
California American
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626-614-2509
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Waive Svc Charge (Monterey), $5 on total bill (Sacramento), $8.50 on total bill (Larkfield)
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San Gabriel Valley
El Monte Office
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626-448-6183
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50% on Service Charge (all districts)
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|
Whittier Office
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562-699-1041
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|
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City of Industry Office
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626-330-1628
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|
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Fontana Water
|
909-822-2201
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|
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Suburban
San Jose Hills
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626-543-2640
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$6.50 on Monthly Bill (all districts)
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Whittier/La Mirada
|
562-944-8219
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|
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Park
|
800-727-5987
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$5.50 on Total Bill
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|
|
562-923-0711, x1234
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|
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Apple Valley Ranchos
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800-481-9190
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$5.83 on Total Bill
|
|
|
760-247-6484, x4306
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|
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Valencia
|
661-294-0828
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50% on monthly service charge
|
|
Great Oaks
|
408-227-9540
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50% on bi-monthly service charge
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In addition to the Low-Income Rate Assistance Programs, water utility customers may also qualify for assistance in arranging a payment plan when shut-off of water service is imminent. This may include instances when a customer initiates a billing complaint or requests an extension of payments within a specific amount of time, or if the customer is elderly, disabled, or a physician certifies that it would be life threatening to discontinue water service. Also, many Class A water utilities provide payment plan assistance to Military Families. If you have questions, please contact your utility company or check out their websites for more information.
